Emergency Services

University Police Department

HSU Police Department is staffed and ready to assist you 24 hours a day, 365 days a year.

If you experience an emergency during your event call 911 from any phone or 5555 from a campus phone.

Some events, such as sport games or lectures by controversial speakers, will require a presence of a police officer. If you are planning an event that you would like to discuss with a police officer, call (707) 826-5555 or stop by the University Police Department located on the first floor of the Student & Business Services Building.

IT equipment in the room is not working properly

  • For classrooms and most offices, call the Help Desk at (707) 826-4357.

    • When classes are not in session, the Help Desk staff is generally available 8:00 AM - 4:45 PM Monday through Friday.

    • When classes are in session, the Help Desk staff is available to answer your questions 8:00 AM - 10:00 PM Monday through Sunday.

  • For Housing & Residence Life spaces call Housing Info Desk at (707) 826-3451. For hours of operation and other contact information click here.

  • For University Center spaces call (707) 826-4414 Monday-Friday, 8:00 AM-5:00 PM. Outside of these hours, contact the Building Manager located on the first floor of the University Center building, next to the Information Counter.

Facilities need immediate attention

Is the toilet overflowing? Is the light not working?

  • The campus Facilities Management department has professionals available to assist you during standard work hours (Monday-Friday, 8:00 AM - 5:00 PM) if you call (707) 826-4475.

  • Outside of listed above work hours the University Police Department will take your call and send assistance if you call (707) 826-5555.

  • For Housing & Residence Life spaces call Housing Info Desk at (707) 826-3451. For hours of operation and other contact information click here.

  • For University Center spaces call (707) 826-4414 Monday-Friday, 8:00 AM-5:00 PM. Outside of these hours, contact the Building Manager located on the first floor of the University Center building, next to the Information Counter.

Fire Alarm Procedures

If an alarm sounds, assume there is an emergency and evacuate the building.

  • Look for the yellow Evacuation Plan signs near the door.

  • Feel the door for temperature (use the back of your hand). If it is hot, do not open it.

  • If the door is not hot, exit the room and head for the Rally Point designated on the Evacuation Plan.

  • Close the door behind you.

  • Move quickly, but do not run.

     

  • If the Rally Point is unsafe or if directed to do so by emergency personnel, head for the secondary Emergency Assembly Point (EAP) designated on the Evacuation Plan.

  • After exiting the building safely, await further information at the Rally Point or EAP from emergency personnel.
  • If you cannot leave the room, stay calm.

  • Close the windows. 

  • Call 911 to notify authorities of your location.

  • Stuff wet sheets or clothing under the doors.

  • Hang a sheet out the window or shout to attract attention.

  • Stay low to the ground if smoke is present.

  • Take a towel to avoid smoke inhalation.

  • You can obtain additional information on KHSU 90.5, at humboldt.edu/emergency, or by calling (707) 826-INFO (4636).

  • Do not re-enter the building until permitted to do so by a staff member.

  • Tampering with or disabling any part of the fire alarm system, discharging an extinguisher, or registering a false alarm, or setting fire can endanger life and property and will be grounds for disciplinary action.

  • Smoke and heat detectors installed in rooms and common areas must be kept in working order.

    • Report any smoke and heat detector alarm malfunctions to Facilities Management at (707) 826-4475.

    • In Housing and Residence Life facilities report any malfunctions to Housing Info Desk at (707) 826-3451.

  • For more information on evacuation procedures and assisting individuals with functional and/or access needs, go to the Evacuation Procedures website.

Earthquake Procedures

During an Earthquake:

  • As soon as the ground starts shaking, DUCK, COVER, and HOLD ON:

    • DROP under the nearest sturdy table, chair, desk, etc.

    • COVER your head and your neck.

    • HOLD ON to the table, chair or desk with your other hand to prevent it from shaking away from you.

  • Remain under your cover until the shaking stops.

  • If you cannot get under a sturdy cover, crawl next to an interior wall, away from glass or any overhead hazard, and cover your head and your neck with both hands.

  • Stay away from all glass areas such as windows or mirrors.

After an Earthquake:

  • Once shaking stops, carefully exit the building, avoiding fallen debris and broken glass, and assisting others if safe to do so.

  • Head to the nearest designated Emergency Assembly Point; continue looking out for fallen debris and overhead hazards as you make your way to safety.

  • After exiting the building safely, await further information at the EAP from emergency personnel, on KHSU 90.5, or at humboldt.edu/emergency, or at (707) 826-INFO (4636).

  • Check for injuries. Seek first aid if needed.

  • DO NOT use matches, candles or open flames because there may be gas leaks.

  • DO NOT operate electrical switches or appliances.

  • Check for safety hazards: fire, gas leaks, water supply, etc.

  • Do not use telephones or roadways unless necessary. Keep them open for emergency use.

  • Be prepared for aftershocks.

  • Cooperate. Stay informed. Remain calm.